- Terms of Service
Terms of Service
EASY LIFE MEDICAL SUPPLIES RETURN POLICY
EASY LIFE-Understands that you may order a product that doesn’t meet your needs, our return policy strives to make your experience a pleasant one.
EASY LIFE- Accepts items for a full refund within 14 days, with these conditions.
Items returned are at the customer’s expense with the following conditions.
Items that are over 14 days will not be accepted for return without a return authorization.
1-Items must be in their original packaging, undamaged, resalable.
2-Items must be in new condition, undamaged, resalable (not broken, scratched, dirty, or any signs of usage).
3- Please call EASY LIFE for a return authorization, with your invoice number.
(800 841-0101) Items must be returned within 2 weeks.
Items that will not be accepted for return
HYGENIC ITEMS, SPECIAL ORDER ITEMS, CAN NOT BE RETURNED.
1- Custom made items.
2- Lift chairs with custom fabrics and/or accessories.
3- Open items.
4- Mattresses and cushions. (For hygienic reasons)
5- Items Bath safety equipment. (For hygienic reasons.)
6- Items that are worn or used on a person
7- With out a return authorization.
Do to special handling some items have a 15 % charge for returns.
1- Lift chairs.
2- Power wheelchairs.
Any item NOT RETURNED with an order number and return authorization will not receive a credit.
Shipping returns should be insured.
If you cancel an item after shipping you will need a return authorization.
If you refuse an item; shipping cost and a 25% restocking fee will be deducted from your credit.
Return credits will be issued to your credit card within 14 days of receipt of product.
Please call us with any questions.
Easy Life Medical Supplies